KP FITNESS

Refund Policy

KP Fitness - meal prep, personal training and coaching

Effective date: August 26, 2026

Meal Prep

1. Changing or Cancelling an Order

Meal orders may be changed or cancelled for a full refund before Friday at 8:00 PM.

After Friday at 8:00 PM, all meal orders are final and non-refundable because ingredients have been purchased and preparation has begun.

2. If Something Is Wrong With Your Order

If an item is missing, incorrect, damaged or spoiled when received, contact KP Fitness within 24 hours. We will review the issue and may provide a replacement, account credit or refund for the affected item. Photos may be requested.

3. What Is Not Refunded

Refunds are not provided for:

Personal taste or preference.
Missed pickups.
Deliveries when no one was available to receive the meals.
Improper storage or handling after pickup or delivery.

4. If We Cannot Fulfill Your Order

If KP Fitness is unable to fulfill an order you have paid for, you will receive a refund or account credit for the affected items.

Personal Training and Coaching

5. Cancelling or Rescheduling a Session

Training sessions may be cancelled or rescheduled with at least 24 hours' notice.

Cancellations with less than 24 hours' notice and no-shows are counted as used and are non-refundable.

If KP Fitness cancels a session, the session will be rescheduled at no additional charge.

6. Prepaid Packages

Refund requests involving prepaid training packages will be reviewed individually and handled in accordance with applicable law and the terms of the purchased package.